Terms of Service

Agreement to Terms

Welcome to Zahan Fashion and Lifestyle. By accessing or using our website and services, you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of these terms, you may not access our services.

These Terms are governed by the laws of Bangladesh, including the Digital Commerce Operation Guidelines, 2021.

Use of Our Service

Eligibility

You must be at least 18 years old to use our services. By using this website, you represent that you are of legal age to form a binding contract in Bangladesh.

Account Registration

When you create an account, you agree to:

• Provide accurate, current, and complete information
• Maintain and update your information to keep it accurate
• Maintain the security of your password and account
• Accept responsibility for all activities under your account
• Notify us immediately of any unauthorized use

Products and Pricing

Product Information

We strive to display accurate product descriptions, images, and prices. However, we cannot guarantee that all information is error-free. We reserve the right to correct any errors and update information without prior notice.

Pricing

• All prices are listed in Bangladeshi Taka (BDT)
• Prices are subject to change without notice
• The price charged will be the price displayed at the time of order placement
• We reserve the right to cancel orders if pricing errors occur

Product Availability

All products are subject to availability. We reserve the right to discontinue products or limit quantities at any time. If a product becomes unavailable after you place an order, we will notify you and offer a refund or alternative.

Orders and Payment

Order Acceptance

Your order is an offer to purchase products. We reserve the right to accept or reject any order for any reason. We may require additional verification or information before accepting orders.

Payment Methods

We accept the following payment methods within Bangladesh:

• Credit/Debit Cards (Visa, Mastercard, American Express) via SSLCommerz
• Mobile Banking (bKash, Nagad, Rocket) via SSLCommerz
• Internet Banking via SSLCommerz
• Cash on Delivery (COD) for eligible orders

Payment Processing

All online payments are processed securely through SSLCommerz, a certified payment gateway in Bangladesh. We do not store your complete payment card information on our servers.

Shipping and Delivery

We currently ship within Bangladesh only. Delivery times and costs vary by location. Please see our Shipping Info page for detailed information.

Risk of loss and title for products pass to you upon delivery to the shipping carrier.

Returns and Refunds

Please review our Returns Policy for detailed information about returns, exchanges, and refunds. By making a purchase, you agree to our return policy.

Intellectual Property

All content on this website, including text, graphics, logos, images, and software, is the property of Zahan Fashion and Lifestyle or its content suppliers and is protected by Bangladesh and international copyright laws.

You may not:

• Reproduce, distribute, or modify any content without written permission
• Use our trademarks or branding without authorization
• Create derivative works from our content
• Use automated systems to access our website

User Conduct

You agree not to:

• Use the website for any unlawful purpose
• Violate any laws or regulations of Bangladesh
• Transmit harmful code, viruses, or malware
• Interfere with the proper functioning of the website
• Impersonate others or provide false information
• Harvest or collect user information
• Engage in fraudulent activities

Limitation of Liability

To the fullest extent permitted by Bangladesh law, Zahan Fashion and Lifestyle shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of our services or products.

Our total liability shall not exceed the amount you paid for the specific product or service in question.

Indemnification

You agree to indemnify and hold harmless Zahan Fashion and Lifestyle from any claims, damages, losses, liabilities, and expenses arising from your violation of these Terms or your use of our services.

Governing Law and Dispute Resolution

These Terms are governed by the laws of Bangladesh. Any disputes arising from these Terms or your use of our services shall be subject to the exclusive jurisdiction of the courts of Dhaka, Bangladesh.

We encourage you to contact us first to resolve any disputes amicably before pursuing legal action.

Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting on this page. Your continued use of the website after changes constitutes acceptance of the modified Terms.

Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

Contact Information

For questions about these Terms, please contact us: